It has a lovely warm sound in my opinion. Little bit of wear and tear, but I’ve stored it in a hard case so it’s been looked after. Includes hard case and a soft padded backpack case. Note: hard case closes fine, has some wear and tear but you need to squeeze it to get the bottom one to lock in place properly. You can see in a photo where it hasn’t aligned properly and scraped the case a bit. Also between the middle and bottom lock doesn’t sit flush. But it closes and will do the job of protecting the uke. No key for the lock.